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NISSAN MOTOR CORPORATION
IN USA
http://www.nissanusa.com
Auto Factory Warranty:
| Basic
Warranty |
Powertrain
Warranty |
Corrosion
Warranty |
Roadside
Assistance |
| Years
/ Miles |
Years
/ Miles |
Years
/ Miles |
Years
/ Miles |
| 3 / 36,000 |
5 / 60,000 |
5 / Unlimited |
3 / 36,000 |
Every Nissan is backed by Nissan's New Vehicle Limited Warranty, which
includes 36-month/36,000-mile basic bumper-to-bumper coverage, and 5-year/60,000-mile
limited powertrain coverage.
When does the warranty on my Nissan begin?
The warranty period begins on the date the vehicle is delivered to the
first retail buyer or put into use, whichever comes first.
How long is my Nissan's warranty and what does it cover?
The Nissan New Vehicle Limited Warranty's coverage is 36 months/36,000
miles. Powertrain coverage is 5 years/60,000 miles.
Is there a deductible for warranty repairs?
No, there is no deductible for warranty repairs.
Is towing covered?
If your vehicle is inoperative due to failure of a warranted part, towing
service to the nearest authorized Nissan dealer is reimbursable for 36
months or 36,000 miles, whichever comes first.
Is rental car reimbursement covered?
No. However, rental car reimbursement is a benefit of most of the Security+Plus
Service Agreement plans.
Who will determine if the repair on my vehicle is covered?
Take your vehicle to the nearest Nissan dealer. Once they have diagnosed
the problem, you will be advised whether the repair is covered. Complete
the information below to locate your nearest Nissan dealer.
Will I be reimbursed for a warranty repair not done at an authorized
dealer?
Your Nissan warranty generally requires that you take your Nissan to an
authorized Nissan dealer. However, contact Nissan Consumer Affairs at
1-800-NISSAN-1 between 9:00 am – 6:00 pm Eastern/Central Time, and
8:00 am – 5:00 pm Pacific Time, Monday through Friday to find out
if, in your particular situation, the cost of repair is eligible for reimbursement.
Are scheduled maintenance services covered by warranty?
No. You are responsible for properly using, maintaining and caring for
your Nissan as outlined in your owner's manual and your Nissan Service
and Maintenance Guide. Keep copies of all maintenance records and receipts
for potential review by Nissan. Failure to do so could result in the denial
of warranty coverage.
Evidence that required maintenance has been performed in connection with
related warranty repairs should be kept as proof of such service. You
can use our online Service Record Manager to help you keep track of routine
maintenance, but keep copies of all maintenance receipts and records.
There is also a convenient maintenance log in your Nissan Service and
Maintenance Guide.
Can I modify my vehicle or add accessories not authorized by Nissan?
Your Nissan New Vehicle Limited Warranty does not cover repairs for damage
or conditions which are determined to be due to the installation or use
of non-Genuine Nissan Accessories available at the time you order or purchase
your new Nissan, as well as after purchase from your Nissan dealer.
How often do I take my Nissan for service?
Click below for an outline of the general maintenance requirements. For
complete maintenance requirements, refer to the online Maintenance Schedule
and Guide located in the Vehicle Care section of this site. For models
prior to 2002, refer to your particular model's Nissan Service and Maintenance
Guide.
General
Maintenance
I misplaced my Warranty Information Booklet. How can I get another
copy?
If you want to order a hard copy, contact Nissan Consumer Affairs at
1-800-NISSAN-1 between 9:00 am – 6:00 pm Eastern/Central Time and
8:00 am – 5:00 pm Pacific Time, Monday through Friday. Or, you may
call DDS at 1-800-247-5321 Monday through Friday, between 8:00 am and
8:00 pm Eastern Time.
Nissan Consumer Affairs
P.O. Box 191
Gardena, CA 90248
(800) NISSAN-1 (or 800-647-7261)
9:00 a.m. - 6:00 p.m. Eastern / Central Time
8:00 a.m. - 5:00 p.m. Pacific Time
Monday through Friday
For questions about your NMAC-financed loan or lease*:
Nissan Motor Acceptance Corp. (NMAC)
For Retail Loan Customers: (800) 456-6622
For Lease Customers: (800) 777-7018
7:00 a.m. to 7:00 p.m. Central Time
Monday through Friday
For End-of-Lease Questions Only:
(800) 778-4211
8:00 a.m. to 7:00 p.m. Central Time
Monday through Friday
NMAC Mailing Address
NMAC
P.O. Box 660360
Dallas, TX 75266
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